Settings for Scheduling

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There is a gold mine of options for controlling your scheduling workflow in ethnio. While the amount of settings may seem a bit intense at first, its a powerful way to modify and manage various types of scenarios and participant touch points in the scheduling experience. Go to scheduling >> settings to get started. The basic sections in settings are:

 

  1. Alerts
  2. International Support
  3. Email Rules for Participants
  4. Rescheduling
  5. Picking Times
  6. Custom Language

 

And here are some common scenarios for each section and how to change them:

1. Alerts

Get updates on select participants' scheduling statuses, or add other emails to be notified as well. 

Alerts.jpg

2. International Support

Choose the time and date format your participants see when selecting a scheduling slot. 

Int_Support.jpg

3. Email Rules for Participants

Prevent Duplicates from being able to book a time, decide whether manually confirmed participants get their details email, and combine group and single email invites into a single template.

Email_Rules.jpg

4. Rescheduling

Allow participants to cancel or reschedule in a given window of time. 

Rescheduling.jpg

5. Picking Times

Allow participants to choose up to any number of scheduling slots. 

Picking_Times.jpg

6. Custom Language

Customize what language your participants see throughout their scheduling experience. 

Custom_Language.jpg

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