How may we help? 👋🏼

• What Is Ethnio?
• Login-Sharing, Duplicate Accounts, & Shared Emails: Strictly Prohibited
• Domain verification/DKIM
• Team Management, Permissions, and Roles
• Signing up for an Ethnio Plan or Demo
• Two-Factor Authentication (2FA)
• Conversion Rate Funnel: Pageviews, Screener Views, and Responses
• Documentation & PDFs
• Accessibility & A11Y support
• Why do I pay for pageviews even when a screener is off?

Articles

• FullContact Social Info
• All about Ethnio Pool
• Sending an Email Distribution
• Rules & Governance
• Upload a CSV into Pool
• Drag & Drop Editor for Pool Emails
• Migrating HTML Templates to Drag & Drop
• Distributions & Templates
• Pool Filters
• Segment Folders

Articles

• Restricted Countries for Incentives
• Incentive Calculator
• Ethnio Incentives Overview
• Pre-Paid Virtual Visa Cards (US & Global)
• Digital Token for Virtual Credit Cards
• Incentive Payment Methods
• eGift Cards
• Incentive Calculator: The Math
• Requesting an Invoice or Quote for Incentives
• Donate to Charity

Articles

• Get Feedback on Potential Participants
• Screeners >> Design
• All About Links
• Sending Respondents to a 3rd Party URL for Unmoderated & Automated Testing
• Qualifying Questions
• Options for 3rd Party URL (Variables, Redirect, Limiter)
• Screeners Overview
• Change or update a response: edit phone number, email, and any details of an existing response by re-submitting.
• Passing external variables to Ethnio
• Responses >> List ✨

Articles

• App Intercepts: Implementation using WebView or WKWebView
• Implementation Guide for Web Intercepts with Javascript Details
• Close button for an App intercept
• The basic idea of app intercepts (iOS & Android)
• Tag Managers (Google Tag Manager, Tealium, Ensighten, Etc)
• Intercept and Screener Display Troubleshooting
• Intercept Exclusivity: Ensure nobody sees multiple popups on your site
• Custom Targeting Filters
• Publish Options for Web Intercepts
• Targeting for Intercepts

Articles

• Scheduling Workflow
• Settings for Scheduling
• Invite Previous Respondent to Participate in Research
• Scheduling Emails & Personalization Variables
• Multi-Session Mode (MSM)
• How to Reschedule or Cancel Confirmed Participants
• Group Sessions
• Manually Scheduling an Existing Participant
• Scheduling Link Expired
• Combined Calendar

Articles

• Single Sign On (SSO / SAML) with Ethnio
• Zoom Integration
• Google Calendar Integration
• Ethnio API
• Google Calendar Issues & Troubleshooting
• Zoom Integration problems & fixes
• OneLogin SSO Configuration Guide
• Slack Integration for Response Alerts
• Updating existing calendar events
• Multiple Zoom accounts and multiple screeners

Articles