Ethnio Incentives Overview
- 0% processing fee when you pay incentives via invoice $500 Minimum.
- 3% processing fee for credit card: if you pay incentives via credit card, there's a small fee
- Limits: you can set a yearly limit for any one recipient (by email) across all your team members, studies, and incentive batches
- International requires a Pro or higher plan (150+ countries and currencies around the world).
- Localization / Languages: customize every button, word, and email your recipients see.
- Donate *Portion* is a great way to let recipients choose any percentage of their reward to donate to charity.
- Branded or Blind: use your logo and branding, or send the emails from a generic email for blind studies.
Adding Recipients is Super Easy
Simply choose one or more methods for your payees under Incentives › Payment Defaults, or during the process of Incentives › Pay People. Your scheduled or completed respondents from Ethnio will automatically show up in Incentives, but if you simply want to copy and paste, upload a CSV, or use a Google Sheet with a list of Payees, that's quick as well:
Payment Methods
- PayPal works in 150+ countries, subject to state department and PayPal restrictions
- Amazon in 11 countries: Japan, Germany, Poland, UK, Canada, France, Spain, Italy, Luxembourg, The Netherlands, and of course the U.S.
- Global Virtual Visa works in almost every country
- eGift Cards only work in the US, but lots of options.
- Uber: available in the UK and the US.
- Instacart: available in the US
- Venmo: available in the US
- Starbucks: available in the US
- Donate to Charity: choose from +40 options.
International Options
We support any currency and language in the world. We also have 12 country-specific methods like Japan Amazon, for example, and several global options like Virtual Visa (global) and PayPal, but we're always able to add more, so just drop us a line if you'd like a new method.
Lock currency & language or auto-detect. If you're sending to one country, lock in that language and currency, or if you're sending globally, let Ethnio auto-detect currency and language.
- There are tons of International Options. Send money anywhere in the world. Localization, different currencies, and cost-of-living adjustments.
- Send multiple payment options, including PayPal, Virtual Visa, eGift Cards, Amazon US, and more, to anywhere in the world. You can automatically pay any participant right from Ethnio, using either your credit card on file or an invoice payment. Customize the email and the amount. *Some restrictions apply*.
- Sending blind distributions: If you need to pay participants anonymously, Ethnio can be the only brand your recipients see.
- Track spending, get weekly reports, set limits per participant across multiple researchers and studies.
- Import payees/recipients from Google Sheets, copy and paste, or CSV. This helps if you have participants from other tools.
Branded or Blind Distributions
By default, your logo and branding appear on the emails and reward pages your recipients see. If you need a blind distribution, go to Incentives › Payment Defaults, turn off your logo and branding, and set the From and Reply-to fields to a generic Ethnio address instead of one of your own. Recipients then only see Ethnio branding, so nothing in the email or on the reward page identifies you or your organization.
What we need per recipient: for every payment method, an email address is the only piece of information required to deliver a reward. Names and any other fields are optional, so you can leave them blank or use an alias if you have anonymity requirements. If a method needs more to pay out, like a PayPal or Venmo account, the recipient enters that themselves when they claim the reward, and you never see it.
Tracking and Reports
After all your rewards are sent out, you can get automatic reports on spending, export data, and much more:
