Status History

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If you'd like to investigate every event that any single respondent has gone through in the scheduling workflow, you can view their status history from two places. This will include if they've been invited, confirmed, cancelled, completed, and every other type of status. It's great for troubleshooting scheduling mixups. It will also show if you or someone from your team has cancelled a session or if it was the participant.

 

1. Responses >> Click a Status

On the responses page, click the actual status box, like "new" or "invited," then click View Status History:Screen_Shot_2018-09-20_at_10.39.42_AM.png

 

2. Scheduling >> Calendar >> Open an interview spot

Click on any interview spot with one or more responses, and you'll see a View Status History link.

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