Cancel or Delete Your Account

We know subscriptions can be annoying, and have tried to make it easy to cancel your account. Just go to  Account >> Plan & Usage and then select "Change Plans" and either the "free" plan if you would like to keep access to your data, but not be charged, or "permanently delete your account," if you would like all your data and billing info wiped from our servers.

1️⃣ Switch to Free

First step is to go to your account in the top right corner, rollover, and then click  Plan & Usage > Change Plans. On the next screen, look at the bottom of the screen below all the paid plans, and click Downgrade here.

 and then:

2️⃣ Permanently Delete Your Account  

You can also head to account > profile and scroll down to click "permanently delete account". This will be a permanent deletion — wiped from all backups and never to be seen again.