Check for Conflicts

If you or anyone you invite as a collaborator connects their calendar account (Google or Outlook) to Ethnio, you can automatically see their blocked times so Ethnio only schedules interviews when they are available. This can be facilitators, observers, or collaborators for your study.

Head to Scheduling › Availability to set things up. You'll see anyone with an existing connected calendar account noted in the +Add dropdown:

If you want to invite someone new to connect their calendar account, just enter their email. As long as you have collaborator or team seats available, they can receive a request to connect their calendar to Ethnio. You'll also have a ton of control over the invite they receive. You can even send a custom heads-up before they get the invite to Ethnio.

Permissions & Accounts

Any account in Ethnio can connect up to 3 Google accounts and 3 Outlook accounts, and select calendars to check for conflicts within each account. The account owner, admins, and study leads will be able to set up "check for conflicts" and select calendars for any team members or collaborators with a connected calendar. 

Something not working right? Start with these common problems and fixes

1. Check for any integration errors under Scheduling › Check for conflicts
2. Verify which calendar names are being synced to Ethnio
3. Check that the events are marked as “busy” on the calendar and not “free”