How to preview Pool emails (hint: use a study) ✉️

Depending on the part of Pool where you’re editing emails, you might find that scheduling, personalization or links aren’t working properly from preview.

Pool email templates

If you’re creating or editing from pool > email > templates, there are two things that can’t work from preview:

  • Study personalization
  • From/reply-to

👁️ Head to a study or pool distribution with study selected to preview those items


From/reply-to

From the preview modal in Pool > email > templates, if you send an actual real email preview to yourself, it probably won’t have the right from name or reply-to email address. Same fix as above.


One time links ⏳

If you're reviewing a preview of a sent Pool email with one time links, unfortunately there's no way to view the one time link after it's been sent. Sorry about that! 

You may have landed here after clicking preview in a sent pool email. If you'd like to test out a one time link, the best way is to send a pool preview email to yourself with a one time link before sending a distribution.

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