Error 400: Admin Policy Enforced

When attempting to connect your Google account to Ethnio for a calendar integration, you may encounter this error which comes from your organization's security settings.

mceclip0.png

 

 

 

Steps to fix

Luckily, there are fairly easy steps for your Google administrator / security team to take to authorize Ethnio as a trusted third party application. If they have any questions at all, please email help@ethn.io 

 

 

 

Step 1: G Suite Admin Portal

To allow Ethnio users to connect their Google accounts, your G Suite administrator / security team will need to grant Ethnio API access through the G Suite admin portal.

mceclip1.png

mceclip3.png

 

Step 1: New App

Your Google site administrator has to go to security settings and select the menu for configuring a new app. In the drop-down, select OAuth App Name Or Client ID.


mceclip1.png




Step 2: Search for by client ID

Search for the Ethn.io app by using the following client ID:

580763332810-1garglr9uhsb45qfktd0ugme3ri6cl7b.apps.googleusercontent.com

mceclip2.png




Step 3: Checks

Check the checkbox next to the client ID, as in this screenshot. Then press select.

mceclip4.png

 

 


Step 4: Trusted

On the last step, select the radio button for "Trusted: Can access all Google services", and click "Configure". This doesn't mean Ethnio gets access to everything, it only means we can now request access to use specific APIs.

mceclip5.png




Done 🎉

After your Google administrator has completed all the steps above, any Ethnio users can attempt to connect their calendar integration from Ethnio >> Integrations >> Calendar.

 

 

Still need help? Contact Us Contact Us