Changing Account Owner
You can quick change the owner of your existing Ethnio account with just a couple clicks 🚀. If you have been prompted for 2FA verification on your account, please contact support as there is added complexity. The following instructions do work for SSO-enabled accounts.
Scenario #1: New Person is a team member or admin
Head to account > team and click the three dots next to the person you'd like to make the account owner and then Transfer Account Ownership.
You'll then be prompted to verify because this is an important change with your account:
Scenario #2: New Person is not in your Ethnio Account
You'll just need to invite them first from account >> team > invite new person. If you're on a starter plan (and can't invite anyone else), simply rename the account email and name to be the new owner and then ask them to reset their password from login > reset password.
Make sure the email address of the new account holder has never been in the Ethnio system (team member or their own account), otherwise you might get an error