Enterprise Plan Overview

🏢 Core Enterprise Offering

Ethnio Pool: manage your own participant pool and run as many research sessions as you like.
Support for teams, brands, and roles depending on how your organization is structured.
Custom pricing based on many factors.
Dedicated CSM, Slack & Zoom support: get a named customer success manager and live communication channels.
SSO / SAML 2.0 - Okta, Google, custom providers
3rd-party risk assessments — enterprise security features like SAML, audits, and vendor risk reviews.
Custom contract terms & support for invoices: you can negotiate MSAs, DPAs, and pay via billing.
Multiple admins & expanded seat / response limits: scale as your team and usage grow.

100% ownership of participant data: you control data access.
Enhanced security: DPA, SLA, and support for custom documentation.
Support for GDPR, CCPA, & more: built-in compliance tools for global research needs.
Security Audits - fill out any required forms, pen tests, audit access, etc
Legal & Procurement - custom terms, vendor SaaS agreements, etc

External variables: pass additional attributes to target or route participants (available in Enterprise).
White labeling: hide or customize Ethnio branding in your participant experiences.
Unlimited seats, responses, and pageviews (as needed): your usage limits scale with your needs under Enterprise.
Full Service Participant Compensation (FSPC) for managing and issuing all your incentives directly with full tax liability and 1099 / W-9 collection.
App intercepts (iOS / Android): intercept users in native mobile apps, not just on the web.

Unlimited trainining & onboarding: including continuous education for your whole team.
Phone support (during CA business hours) and SLA / response requirements: enterprise levels of support.
Any real-time support channels your org prefers: real time support via communication tools.
Custom build-outs and service credits: assistance to integrate Ethnio into your workflows.