Cool down period & filter
In Pool, you can have participants that have been invited or email recently get placed in a cool down period where they cannot be invited to other studies.
⚡️ Participants in a cool down period will be automatically blocked from any study invites or Pool emails according to the period you define
Filtering to exclude participants in a cool down period
Head to Pool › Filters › Cool down and either include or exlcude
Please note these features are only available to Enterprise customers.