General
Pool
- Pool email editor types
- Automations
- All about Ethnio Pool
- Sending an Email Distribution
- Segment Folders
- Data Types & Adding Columns
Incentives
- Ethnio Incentives Overview
- Incentive Reports
- Team member incentive limits
- Invoice Quote
- Pay Flow: Global vs Single Country
- Incentive Calculator: why the sad face for unmoderated?
Screeners
- Ethnio Question Types
- Thanks page options
- Moving pages and questions to a different page
- Question Options
- Accessibility & A11Y support
- The sorry state - when a screener is turned off how to edit the page
Web Intercepts
- Tag Managers (Google Tag Manager, Tealium, Ensighten, Etc)
- Implementation Guide for Web Intercepts with Javascript Details
- Intercept and Screener Display Troubleshooting
- If you've removed Ethnio JavaScript but are still seeing pageviews: Ghost Traffic
- SPA (Single Page Application)
- JavaScript (JS) Nickname
App Intercepts
Scheduling
- How to Reschedule or Cancel Confirmed Participants
- Scheduling Workflow
- Bulk delete times in scheduling
- Invite to Scheduling from Responses
- SMS Reminders
- Location for emails & calendar invites
Targeting
Pricing & Billing
- Statements, PDFs, Receipts, and Invoices
- I only want to use Ethnio for one project - not monthly. How can I do that?
- What if I don't know how much traffic we get?
- Updating or Adding a Credit Card
- Plan & Usage
- Enterprise Plan Overview
Security & Privacy
- GDPR, Privacy Shield, and Compliance
- Previews disabled during free trial
- Security and Email Options
- Protecting your Privacy with Email Communication in Ethnio
- Two-Factor Authentication (2FA)
- Login & Password Requirements
Getting Started
- What is a Screener?
- What Is Ethnio?
- Dashboard Email Reports
- Signing up for an Ethnio Plan or Demo
- Tips for how to intercept your users for research without interrupting their workflow
- Dashboard
Responses
- Response Filters
- Referrer URL
- Share Responses
- Alerts for New Responses
- Graphs for Responses
- Updated Responses ✨
The FAQ
- What HTML or CSS can I use in my screener?
- Too Many Pageviews & Archiving Screeners
- Exit Intercepts
- Replace Ethnio Code When Upgrading Account?
- Option to Collect Data After Site Visit
- Can I Delete a Screener?
Tips & Tricks
- Required Links for Emails
- NDA & Consent Forms
- Screener Label
- Tips to Improve Your Response Rate
- Recruiting Using One Screener On Multiple Pages
- Prep For Your Study
Creating & Editing Screeners
- Custom Activation Scripts
- Previewing screeners and those asterisks
- Drill Downs: Like Branching Logic but for One Question
- Changing the background color of the screener.
- Logo image specifications for the screener.
- Using Images: The Image & Text Question
Ethnio Account
- Multiple credit cards in one account
- CNAME & HTTPS Tracking Issues in DKIM
- Seats
- Collaborators
- Safety & privacy for communicating with participants
- Locked Account
Localization
3rd Party URL articles
Technical Info
- Technical Overview
- Data Flow Diagram
- Flaw & Bug Resolution Guidelines
- Monitoring & Uptime
- Documentation & PDFs
- Performance & Stability