Data Storage: Duration and location of personal customer data storage

You can control how long you keep all personal customer data by heading to Account >> Profile, and scrolling down to Data Retention & Expiration for GDPR Compliance. From there you also have the option to automatically delete personal data after a specified time period. Data retention can be set from 28 days to 1–12 months and applies globally to your whole Ethnio account.

Where is Ethnio Data Stored?

Ethnio is in full compliance with GDPR as well as the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, which is important after your data expiration and privacy settings from above are applied the data

Ethnio has dedicated servers in an isolated cluster at a TierPoint-managed data center in Dallas, TX with redundant warm mirror on-site, and offsite encrypted backups at another TierPoint data center in New Zealand.