Ethnio Help

Pool

Participant Pool - CRM for research. Upload a CSV, filter, and email potential respondents.

Incentives

All about paying your participants for research through ethnio, automatically, without any hassle.

Screeners

If you want to create a screener that you send out via email, post on social media, Craiglist, wherever.

Intercepts

Placing Web Intercept Code and Activating the Screener. Help for what to do after you've made your screener and want ...

Scheduling

Issues around the automatic scheduling of participants and scheduling screeners to automatically turn on and off.

Targeting

Setting up rules to determine who sees your ethnio screener based on their location, device, or any custom data you s...

Pricing & Billing

All questions and issues regarding Ethnio pricing. Lots of common questions are answered here.

Security & Privacy

Questions and details about the security & privacy of Ethnio.

The Basics

These are the most frequently asked questions. Still have questions? Don't hesitate to contact us.

Responses

Everyone that fills out a Screener counts as a Response - you can schedule them, export, graph, and more

The FAQ

Common questions about Ethnio

Tips & Tricks

Various tips and tricks from users. Vote for the most helpful tips.

Creating & Editing Screeners

Everything you need to know about adding and editing questions for your potential users to respond to. The heart and...

Ethnio Account

Help with team members, owners, and login questions

Localization

Every last object in Ethnio is localizable to any language - screeners, intercepts, incentives, and scheduling. Every...

Sending respondents to a third party URL

Help with Ethnio's third party URL logic feature, which lets you send certain respondents to external tools like User...

Ethnio Rewards: Recipient Help

If you've received an email from Ethnio with a reward, here are some helpful articles.

Technical Info

More detailed technical information for I.T. or admin folks.