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Pool
Participant Pool - CRM for research. Upload a CSV, filter, and email potential respondents.
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Incentives
All about paying your participants for research through ethnio, automatically, without any hassle.
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Screeners
If you want to create a screener that you send out via email, post on social media, Craiglist, wherever.
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Intercepts
Placing Web Intercept Code and Activating the Screener. Help for what to do after you've made your screener and want ...
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Scheduling
Issues around the automatic scheduling of participants and scheduling screeners to automatically turn on and off.
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Targeting
Setting up rules to determine who sees your ethnio screener based on their location, device, or any custom data you s...
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Pricing & Billing
All questions and issues regarding Ethnio pricing. Lots of common questions are answered here.
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Security & Privacy
Questions and details about the security & privacy of Ethnio.
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The Basics
These are the most frequently asked questions. Still have questions? Don't hesitate to contact us.
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Responses
Everyone that fills out a Screener counts as a Response - you can schedule them, export, graph, and more
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The FAQ
Common questions about Ethnio
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Tips & Tricks
Various tips and tricks from users. Vote for the most helpful tips.
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Creating & Editing Screeners
Everything you need to know about adding and editing questions for your potential users to respond to. The heart and...
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Ethnio Account
Help with team members, owners, and login questions
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Localization
Every last object in Ethnio is localizable to any language - screeners, intercepts, incentives, and scheduling. Every...
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Sending respondents to a third party URL
Help with Ethnio's third party URL logic feature, which lets you send certain respondents to external tools like User...
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Ethnio Rewards: Common Questions
If you've received an email from Ethnio with a reward, here are some helpful articles.
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Technical Info
More detailed technical information for I.T. or admin folks.
Promoted articles
- All about Ethnio Pool
- Ethnio Incentives 3.0: Overview
- Screener Display Troubleshooting
- Rescheduling or Cancelling Confirmed Participants
- Scheduling Workflow
- Targeting Overview - Location, Devices, Browsers, etc.
- Statements, Receipts, and Invoices
- I only want to use Ethnio for one project - not monthly. How can I do that?
- What if I don't know how much traffic we get?
- GDPR, Privacy Shield, and Compliance
- What is a Screener?
- What Is Ethnio?
- Ethnio Question Types
- International Ethnio: Using other languages in screeners, scheduling, and incentives.
- Sending Respondents to a 3rd Party URL