Participant Pool - CRM for research. Upload a CSV, filter, and email potential respondents.
All about paying your participants for research through ethnio, automatically, without any hassle.
If you want to create a screener that you send out via email, post on social media, Craiglist, wherever.
Placing Web Intercept Code and Activating the Screener. Help for what to do after you've made your screener and want ...
Issues around the automatic scheduling of participants and scheduling screeners to automatically turn on and off.
Setting up rules to determine who sees your ethnio screener based on their location, device, or any custom data you s...
Pricing & Billing
All questions and issues regarding Ethnio pricing. Lots of common questions are answered here.
Security & Privacy
Questions and details about the security & privacy of Ethnio.
These are the most frequently asked questions. Still have questions? Don't hesitate to contact us.
Everyone that fills out a Screener counts as a Response - you can schedule them, export, graph, and more
Common questions about Ethnio
Tips & Tricks
Various tips and tricks from users. Vote for the most helpful tips.
Creating & Editing Screeners
Everything you need to know about adding and editing questions for your potential users to respond to. The heart and...
Help with team members, owners, and login questions
Every last object in Ethnio is localizable to any language - screeners, intercepts, incentives, and scheduling. Every...
Sending respondents to a third party URL
Help with Ethnio's third party URL logic feature, which lets you send certain respondents to external tools like User...
Ethnio Rewards: Recipient Help
If you've received an email from Ethnio with a reward, here are some helpful articles.
More detailed technical information for I.T. or admin folks.
- All about Ethnio Pool
- Ethnio Incentives 3.0: Overview
- Screener Display Troubleshooting
- Rescheduling or Cancelling Participants
- Scheduling Workflow
- Targeting Overview - Location, Devices, Browsers, etc.
- Billing & Monthly Statements/Invoices
- I only want to use Ethnio for one project - not monthly. How can I do that?
- What if I don't know how much traffic we get?
- GDPR, Privacy Shield, and Compliance
- What is a Screener?
- What Is Ethnio?
- Ethnio Question Types
- International Ethnio: Using other languages in screeners, scheduling, and incentives.
- Sending Respondents to a Third Party URL with Logic