How to see general Account Billing:
1) Login to your ethnio account
2) Upper right-hand corner drop-down>> Billing
Firstly, every ethnio customer receives a monthly detailed statement upon signing up– and then again in 30 days, and again in another 30 days, and so on.
Forgot your recurring bill date?
Login to your ethnio account>>Upper-right hand corner drop-down>>Subscription>> scroll down to Subscription & Usage and you'll see something like this:
- If you do not seem to be getting your monthly statement by email, check your junk mail.
- It's important to have access to the email address which is associated with your account (people at big companies: we're looking at you).
- Receipts/statements/invoices are sent to the email address associated with your ethnio account for security reasons. If you would like the monthly statements sent to a different email address, you'll need to change the email in your ethnio account.
- If you need a current statement asap, we'll manually re-send a statement, if you ask very nicely.
Any other questions? Let us know.